Owner: Kelly McCausey
I’m a Blogger, Podcaster and Coach to Smart Solopreneurs. I’ve been helping others build businesses on the web for more than 15 years now. I started as a Graphic & Web Designer and moved on to teaching site owners how to build traffic, grow a mailing list, sell information products and run membership sites. Today I’m running Mastermind Groups, hosting Live Events and Joint Venturing with other super smart people whenever I can.
Way back in the Wild West Days of the Internet I registered a domain and bought hosting from a dude I met on a web forum. Little did I know at the time, it would turn out to be a huge mistake. Months later, he vanished from the digital world and my website vanished with him. I learned then how important it is to make sure you know who you’re doing business with.
I was blessed to soon after meet the ‘Awesome Scott’. I started hosting with him in 2002 and was always so pleased with his support and reliability, I referred friends and clients over on a regular basis. A couple of years later, I approached him about starting a new brand of hosting that I could market and run an affiliate program and Mom Webs was born.
Support Magician Number One: The ‘Awesome Scott’
What makes ‘Awesome Scott’ so Awesome? Well, he’s far more than a tech support pro, he’s a developer. That means he knows the code and can dig deeper into issues that arise than most people hired to man customer support desks.
Support Magician Number Two: Less Known, But Equally ‘Awesome Pam’
Pam joined the team in the mid-2000’s and has been providing excellent support and customer encouragement ever since.
WordPress Helper Line: ‘Amazing Samantha’
When you have a question or issue about using WordPress you’re encouraged to leave a voice mail on our Helper Line. Samantha is the gal who gives you a call back and walks you through whatever you need. (This is one of those ‘above and beyond’ services that you don’t find elsewhere. Wordpress is open source software and it’s not the job of a web host to provide support for – yet, we find we can quickly help our clients over a bump in the road – so we do!) Quick fix concerns are taken care of and helpful referrals are provided if your needs require extra time and expertise.